Refund policy

RETURNS/EXCHANGES

We have a 7 day return policy for items that need to be exchanged due to reception of wrong items. which means you have 7 days after receiving your item to request an exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase
To start a return, you can contact us at info@jayswigs.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns are only accepted when you have received wrong items. Upon reception of wrong items, notify us immediately. Returns will be accepted within 7 days of delivery date.

You can always contact us for any return questions at info@jayswigs.com

REFUNDS
ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL!

If you have placed an order and would like to cancel your order, please contact us at info@jayswigs.com. Cancellations are only accepted within 48 hours of original purchase date.